Healthcare IT support built for medical practices and healthcare organizations
Patient data security, strict compliance requirements, and reliable systems during critical hours demand specialized expertise. TANET provides proactive managed IT with HIPAA-minded controls for clinics and healthcare organizations across the Pacific Northwest.
Built for care delivery
- Secure, stable clinical networks
- Backups and disaster recovery
- Cybersecurity and monitoring
- Compliance assistance for clinics
206.501.4337
WA · OR · ID
Key IT security factors within HIPAA-minded environments
Healthcare standards and regulation increase yearly. An MSP who knows your industry helps mitigate risk as requirements change.
Administrative safeguards
Policies and procedures for e-PHI security: roles, risk assessments, contingency planning, workforce security, access management, awareness training, and incident reporting.
Physical safeguards
Protect devices and locations where e-PHI is stored or accessed — including equipment security and backup / disaster recovery planning.
Technical safeguards
Access controls, audit controls, integrity controls, and transmission security (including encryption for data in transit).
IT support that scales with your organization
From single-provider practices to multi-location groups in Seattle, Bellevue, Kirkland, Portland, or Boise — consistent service tailored to clinical workflow.
- Proactive managed IT — 24/7 monitoring and fast response
- HIPAA-minded systems — cybersecurity and compliance assistance for clinics
- Virtual CIO mindset — technology aligned with patient care and regulation
- Flat-rate pricing — predictable monthly investment without surprise invoices
- Partners — Microsoft, Cisco, and WatchGuard for secure healthcare stacks
Schedule a free technology assessment or a HIPAA security assessment. Related: data backup solutions.
Already a client? Remote Support.
What healthcare IT support looks like in a working clinic
Good IT support for healthcare is mostly invisible. Front desk check-in works, exam room computers wake up, e-prescribing connects, and the fax-to-EHR workflow does not stall at 4:55 p.m.
Healthcare IT services we handle
- Workstations and printers — front desk, exam room, and billing machines kept patched and consistent.
- User accounts — new hires set up before day one, and access removed the day someone leaves.
- Networks and Wi-Fi — separate guest Wi-Fi from clinical systems, with firewalls from partners such as Cisco and WatchGuard.
- Vendor coordination — we work with your EHR, imaging, and phone vendors so staff do not have to sit on hold.
- Phones and video — Poly and Yealink devices and managed voice for scheduling lines.
Every request goes to our 24/7 helpdesk and is answered by a technician, not a salesperson. When a problem needs hands on hardware, a local tech comes on site.
How to choose healthcare IT support for your practice
Practice managers are usually asked to pick an IT partner on top of everything else. These questions separate a real healthcare IT support provider from a generalist.
Does the healthcare IT support partner discuss a BAA?
Any IT provider that can reach systems holding patient data should be ready to discuss a business associate agreement. Ask early.
Who answers at 7 a.m.?
Clinics open early and close late. Confirm support hours match yours, and that a technician answers rather than a ticket robot.
Can they show their work?
HIPAA-minded IT depends on records: patch history, access reviews, and backup tests. Ask how those are documented and shared with you.
Is pricing predictable?
Flat-rate healthcare IT services make budgeting simpler. TANET scopes the plan in a free assessment so there are no surprise invoices.
The federal Office of the National Coordinator keeps a practical privacy, security, and HIPAA resource hub for providers that pairs well with a conversation about your own environment. When you are ready, book a free assessment and we will review how your current healthcare IT support stacks up. Practices in Seattle, Portland, and Boise can also see our local Seattle, Portland, and Boise managed IT pages, or read how we approach managed cybersecurity.
Switching healthcare IT support providers without disruption
Many practices stay with a poor IT provider because switching sounds risky. A planned handover keeps patient care running while control moves to TANET.
- Week one — we collect admin credentials, vendor contacts, and license records, and document every device on the network.
- Week two — monitoring and patching agents are installed after hours, and staff learn how to reach the helpdesk.
- First month — we fix the quick wins found during onboarding and share a written list of longer-term recommendations.
Throughout the handover, your healthcare IT support stays live: the old provider keeps access until ours is confirmed, and nothing is changed during clinic hours without your approval.
Single-provider offices, specialty clinics, dental and therapy practices, and multi-location groups all follow the same process. Only the size of the checklist changes.
Healthcare IT across WA, OR, and ID
A decade of advising Seattle and Portland healthcare facilities — with the same standard available in the Treasure Valley.
206.501.4337
Seattle, Bellevue, Kirkland, Redmond, Everett, Bothell and greater Puget Sound.
Healthcare IT questions
Do you support HIPAA requirements for our practice?
Yes. We support the technical side of HIPAA with cybersecurity, backups, and ongoing monitoring of your systems. See also HIPAA compliance services.
Is support available when our clinic is open early or late?
Our helpdesk is available 24/7, and you speak directly with a technician — we have no sales team in between.
How do we reach you for support?
Start a remote session at tanet.screenconnect.com, or call 206.501.4337 (WA), 503.488.5437 (OR) or 208.609.4733 (ID). Local technicians are available for on-site work, all under one flat-rate plan.
How long has TANET supported healthcare?
TANET has been advising and supporting healthcare facilities within the Seattle and Portland areas for the last decade — building HIPAA-minded environments and network stability to reduce risk and improve productivity.
What HIPAA security areas do you help with on the IT side?
Administrative, physical, and technical safeguard themes — including access management, security awareness support, incident reporting processes, device security, backups and disaster recovery, audit controls, integrity controls, and transmission security.
Is healthcare IT support different from regular IT support?
The tools are similar, but IT support for healthcare has to account for patient data, clinical hours, and vendors such as EHR and imaging providers. We plan changes around your schedule and keep records that support HIPAA-minded operations.
What healthcare IT services does TANET provide?
Helpdesk and on-site support, workstation and network management, Microsoft 365, phones, and vendor coordination. Cybersecurity and backup services are scoped in your assessment based on what your practice needs.
How is healthcare IT support priced?
Flat-rate monthly plans, scoped in a free assessment. The price depends on your users, devices, locations, and which services you choose.
Do you provide healthcare IT support outside Seattle?
Yes. We support practices across Greater Puget Sound, the Portland metro and NW Oregon, and Boise and the Treasure Valley, with local technicians in each region. Call 206.501.4337 (WA), 503.488.5437 (OR), or 208.609.4733 (ID) to talk with a tech about your clinic.
Related TANET services
Ready for healthcare IT support designed for practices?
Talk with a local tech about HIPAA-minded managed IT that keeps clinics productive and protected.
Protecting patient data? Read about healthcare cybersecurity for clinics, or see all the industries we serve.